The Berkeley Square Hotel Bristol.
Located on one of Bristol's most prestigious addresses, The Berkeley Square Hotel is a boutique property where guest experience is everything.
So when EV charging started appearing on the radar, the team wanted to make sure they got it right.
“We identified that we were losing out on bookings because we didn't have an EV charger.
Then Euan and I connected and we've not looked back. We are so excited to have Voqa chargers installed and for our guests to be able to use them.”
Lucy Thomas, Projects and Development Manager - Clifton Hotels.
The business.
The Berkeley Square serves a mix of business and leisure guests, many of whom now drive electric vehicles. With hotel booking platforms increasingly offering EV charging filters, the hotel recognised an emerging need; guests were beginning to expect charging facilities, and hotels without them risked being overlooked.
It wasn't about making a grand statement. It was about staying relevant and making sure the hotel didn't quietly slip down the list when EV drivers searched for somewhere to stay.
But any solution had to fit the hotel's way of working. The reception team are focused on delivering a personal guest experience. The last thing they needed was troubleshooting charger issues, managing payments, or fielding questions about how to start a session.
Contactless payment changes everything.
Voqa's contactless payment solution made the decision straightforward.
No apps, no accounts, no RFID cards. Guests simply tap their card and charge.
It's the kind of simplicity that fits naturally into a hotel stay without creating any extra work for staff.
What would EV charging look like with zero friction?
The Voqa solution.
For Guests: Plug in, tap, done. Charging that just works, with no registration or downloads required.
No friction. Just seamless charging that fits naturally into their hotel stay.
For The Berkeley Square Hotel: A completely hands-off solution that attracts bookings from EV drivers who specifically filter for charging availability.
No staff training required, no payment processing, and a Driver Support line to remove pressure from the Reception Team.
